Medicaid Card Information
Medicaid Member Card: When you qualify as a Medicaid Member, you get a Medicaid card.
Only you can use your card. It is against the law to let anyone else use it.
Important Information about your card. Please be sure to keep it in a safe place so you will have it when you need it. If you lose your card, you may ask for another one by:
- Calling your case worker at your local Department of Health and Human Resources (DHHR) office, or
- Calling the DHHR Customer Service Center at 1-877-716-1212.
If you, or someone in your household, have a medical appointment and you cannot find your Medical Card, you can get a Letter of Creditable Coverage. This letter is only good for the day it is printed. Go to
www.wvmmis.com and click "Sign In" at the top of the page. Enter your username and password.
If you do not have internet access, your health care provider can confirm your Medicaid eligibility.
If you have any questions, contact your case worker or the DHHR Customer Service Center at 1-877-716-1212.
Visit or call your local Department of Health and Human Resources (DHHR) office to receive a case worker or
call the DHHR Customer Service Center at 1-877-716-1212.
**Medicaid Member Handbook not created yet.