See the Announcements page for all your WV Medicaid news.

New Provider Web Portal

Letters have been mailed to all enrolled billing providers with an assigned access code.  You will need your access code (PIN), NPI or atypical provider ID, and Tax ID to register.

Once you have received your access letter, you may create an account by selecting the 'Provider' link at the top of this page, and then select 'Register'.

During registration, you will be assigned a new trading partner ID. If you submit X12 transactions directly to WV Medicaid, you will need to update your billing software accordingly.  Any EDI transaction certifications will automatically be copied to your new website account.  Verify that any EDI certifications have been copied to your new trading partner account by selecting 'Trading Parnter Status' under the menu heading 'Account Maintenance' after logging in.

Organizations with multiple billing/pay-to provider IDs only need to create one website account.  Add any additional billing providers to your account using the 'Provider Associations' link under 'Account Maintenance' after you log in.  You do not need to add attending, rendering, ordering, prescribing and referring physicians, or service locations. These providers will automatically be linked to your account based upon provider enrollment data.

If you have multiple employees that need access to your online account, add the additional users by selecting the 'Manage Users' feature under 'Account Maintenance'.  Please do not register additional users as new trading partners.

A registration user guide is located under the 'User Guides' link in the left navigation menu.  If you have any further questions, please contact the EDI Helpdesk at 888-483-0793, enter your NPI, and choose option 6.

Providers who use a third party billing service may be contacted by the billing service for their PIN.  The billing service will need your PIN to access your information on the new website.

We look forward to serving you.